Here is what some of our charity partners have to say 

    Plan International Australia has worked with MonDial since 2015, starting with digital lead conversion. Since then they have taken on our ongoing reactivation and upgrade campaigns, along with ad-hoc campaigns as they’ve come up. They are an important part of our regular giving strategy. We value their expertise, professionalism, transparency and continuous focus on delivering the best outcomes for Plan International Australia. They are a pleasure to work with, and we look forward to many more years of successful campaigns with them.

~ Nicola Garrard, Regular Giving Manager - Plan International Australia,

     Oxfam Australia has worked with MonDial for a number of years across many different telephone fundraising campaigns, including upgrade, conversion, credit card declines and reactivation. Each of these campaigns are crucial to the ongoing success of our regular giving program - the largest and most stable source of community fundraising income for our organization.   

We work with MonDial because they aren't just a telemarketing supplier, they’re a partner in our fundraising program.From the service they provide, to their management of data, the extensive reporting and the quality of their calling team, MonDial consistently demonstrates their commitment to our goal of a future free from poverty

~ Yvette Petersen, Associate Director of Fundraising - Oxfam Australia,

     UNICEF NZ has worked with MonDial since 2005. Over these years MonDial has grown into a large call centre but the quality of the management of our campaigns has always remained high. Over the years the results have just kept on improving and we are consistently pleased with our results.  

They work with us to get the best results they can and always give good feedback about campaigns as they progress.  In the rare event of their being any issues they have always sorted these out very quickly.  The team at MonDial are always helpful and professional and the team at UNICEF NZ enjoy working with them.

~ Ellen Voller, Fundraising Director - UNICEF New Zealand,

     

New Zealand Red Cross has been working with MonDial across a range of campaigns for several years.  

MonDial's results continually exceed expectations and are providing sound return on investment.  Their helpful and experienced team are always prepared to go the extra mile to ensure the success of our campaigns.   

We are particularly impressed with their ability to articulate our call to action and their professional approach when talking to our donors


~ Jason Cowlam, Direct Marketing Manager - New Zealand Red Cross,

    IHC have enjoyed working with MonDial on an ongoing basis since early 2014.  MonDial have successfully handled our Upgrade, Reactivation and Retention campaigns.  Their expertise and great stewardship have ensured IHC can enjoy consistently high quality results across all their campaigns. 

MonDial work as part of a collaboration, they show a genuine desire to main quality, great ethics and integrity in fundraising. 

Great account management, support throughout the whole 
MonDial team from the CEO through to the call centre, MonDial are hard to beat.


~ Janice Sturmey, Fundraising Coordinator - IHC New Zealand,

   WWF New Zealand has used MonDial as our telephone fundraising agency of choice for Retention calling, Conversion to Regular Giving and Regular Giving Upgrades since 2011.

The end-to-end service MonDial provides is of the highest quality.  Setting up a campaign has been a breeze.  The dashboards providing campaign progress are empowering and results have been excellent.

Quality staff can make a real difference.  
I've listened to calls and taken feedback from our donors which confirm that MonDial's staff are motivated and professional

~ Matthew Reweti, Fundraising Manager - WWF New Zealand,

    Outward Bound New Zealand has worked with MonDial for the past two years to create and grow our OB Crew Member regular giving programme.

Our programme is enjoying steady growth due to the excellent work of the MonDial team. Our Client Services Manager is great to work with, the data team is excellent, and the telephone fundraisers are well trained and committed to achieving the best outcomes for our organisation. All feedback is handled quickly and efficiently, MonDial really care about getting things right and maintaining the reputation of the charities they work with. Outward Bound highly recommends MonDial to any charity considering telephone fundraising.

~ Karla Paotonu, Funds Development Manager - Outward Bound,

      

Crusaders has been working with MonDial since 2012 and they’ve been an absolute pleasure to deal with. The team at MonDial are efficient, honest and helpful and their account management is second to none. They are very quick to react, tweak and optimise campaigns as they progress and their fundraisers are polite, professional and experienced. Every campaign that MonDial has handled for us has been a great success and we highly recommend them to you.

~ Anna Wood, Marketing & Development Director - The Crusaders Union,

 

Cancer Council NSW has worked with MonDial for a number of years across several of our telephone fundraising campaigns.  During this time, MonDial have always been great to work with. 

They maintain open communication across all elements of the campaign. Their data team are always fast to resolve any issues and their fundraisers represent Cancer Council with a professional and polite manner.  Additionally they are always willing to work towards our evolving needs with an open mind and willing attitude.  Cancer Council NSW value the partnership we have with MonDial and we’d happily recommend their services.

~ Britney Mathias, Marketing Manager - Cancer Council NSW,

  

Volunteer Service Abroad (VSA) has worked with MonDial since 2012 on upgrading current supporters to regular givers, and signing up new supporters to our regular giving programme. We enjoy a positive and successful working relationship with MonDial. All of the team display a commitment to our cause, professionalism, and responsiveness that truly makes you feel that they want to achieve the best outcome for our organisation. VSA is confident in recommending Mondial  to any charity wishing to undertake telephone fundraising. When working with MonDial you can be assured of great results, excellent reporting, and value for money for your organisation. Our regular giving programme would not be as successful without the support of the MonDial team.

~ Karla Paotonu, Fundraising Manager | Te Tūao Tāwāhi - Volunteer Service Abroad (VSA),